Contact information


In accordance with current legal provisions in France and Europe, you will find below all information regarding our company's identity and how to contact us.

1. Site Publisher and Brand Ownership

The website accessible at www.r3act.com is published and operated by the company R3ACT, a company registered and based in the Hauts-de-France region.

  • Company name : R3ACT

  • Legal status : SASU

  • Registered office : 149 Rue du 11 Novembre - 59500 Douai, France

  • SIRET number : 93294183400016

  • EU VAT number : FR27932941834

  • Publishing Director : Davain

2. Customer Service and Support

Our team is at your complete disposal to answer your questions regarding our eco-designed sneaker collections, order tracking, deliveries, or return requests.

  • Via the contact form : https://r3act.com/pages/contact

  • Support hours : Monday to Friday, 9:00 AM to 6:00 PM. We commit to responding within 24 to 48 business hours.

3. Website Hosting

The technical platform and infrastructure of our online store are provided by :

  • Host : Shopify Inc.

  • Host address : 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada

  • Website : www.shopify.com

4. Intellectual Property

All elements present on this website (technologies, design of R3ACT sneaker models, logos, typography, photographs, campaign visuals, and text) are protected by copyright and intellectual property laws. Any reproduction, modification, or commercial use without our prior written consent is strictly prohibited.